Shipping Policy
At Spliff Samui, we are committed to providing you with a smooth shopping experience and timely delivery of your cannabis products. Below are the details regarding our shipping policy:
Shipping Methods and Rates
Shipping Methods: We offer standard and expedited shipping options to meet your needs. During checkout, you will be presented with the available shipping methods and associated costs.
Shipping Rates: Shipping costs are calculated based on the weight of your order and the shipping method selected. Free shipping may be available on orders over a certain amount; please check our website for details.
Processing Time
Order Processing: Orders are typically processed within few minutes. Once your order is processed, you will receive a confirmation email and our team will contact you.
Shipping Time: Delivery times vary based on your location and the current activity. Standard shipping usually takes 15-30 minutes, with a maximum of one hour.
Delivery Issues
Delayed Deliveries: While we strive to meet our shipping timelines, please understand that delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues.
Incorrect Addresses: It is the customer’s responsibility to provide the correct shipping address. We are not responsible for lost or delayed packages due to incorrect address information.
International Shipping
Currently, we only ship within Thailand. We are actively working on expanding our shipping options and hope to offer international shipping in the near future. Please check back for updates.
Contact Us
If you have any questions about shipping or need assistance with your order, please reach out to our customer service team at spliffsamui@gmail.com